Dr. Paul Welter's book "How to help a Friend"

Here is a link to Amazon on Welter's book: "How to help a friend"
He talks about the levels of difficulty and we can go to two extremes mild and severe

Here is what happens when you go from the mild to the severe.
It goes in this order:
(Good to know for anyone that wants to be a better friend, anyone working with kids or any parent).
1. Problem
2. Prediciment
3. Crisis
4. Panic
5. Shock